Privacy Policy
Cypherwave Technology is committed to protecting the privacy and confidentiality of its website visitors, users, and customers. We ensure that your personal information is stored securely and managed in accordance with applicable data protection laws.
1. Information We Collect From You
Cypherwave Technology collects personal and confidential information in order to provide you with our services in a secure and compliant manner. When you register for an account, you may be required to provide personal data including, but not limited to: your name, email address, date of birth, payment card details, bank account information, identity documents, photos, videos, and other relevant data.
1.1. Registration Information
Personal details: full name, date of birth, phone number, email address, and other contact information
Identification documents: government-issued ID numbers, passport photos, biometric data such as photos or videos
Payment information: credit or debit card numbers, bank account numbers, card expiration dates
Additional details: business or industry type, intended use of the account, transaction history, and details of any authorized representatives
1.2. Additional Information
To verify your identity and comply with legal obligations, we may request additional information. We may also obtain data from third-party partners and financial institutions, including:
Behavioral and risk-related information
Linked bank account data
Details of payment instruments issued by third parties
Technical data such as browser type, IP address, geolocation, operating system, and usage behavior
1.3. Transaction Information
Transaction date, time, amount, and frequency
Devices and browsers used
IP addresses associated with activity
Sender and recipient details, including registration information
Metadata and payment messages
Payment instruments used for transactions
1.4. Merchant Information and Confidentiality
Company registration details
Information about directors, shareholders, and beneficial owners
Financial and risk data relevant to business operations
Merchants registering with Cypherwave Technology provide detailed business information for credit and risk evaluations. This includes, but is not limited to:
We may periodically review merchant accounts by requesting credit references or conducting updated risk assessments. If negative information arises, this may result in suspension or termination of the account. We may also collect business profile data to better understand the size, nature, and scope of the merchant’s activities.
1.5. Maintaining Updated Information
Cypherwave Technology continuously collects data through your use of our services to ensure identity verification and service enhancement. This may include:
Login timestamps and frequency
IP address and location data
Device and browser details
Transaction records
Cookies and tracking identifiers
This information helps us maintain account security, detect fraud, and improve your overall service experience.
2. Use of Personal Information and Retention Period
2.1. Internal Use
We may use your personal information internally to:
Improve the performance and usability of our website, platform, and services
Customize content, communications, and promotional offers to match your preferences
Provide customer service, respond to queries, and resolve disputes
Verify your identity and ensure compliance with local and international regulations
2.2. Sharing with Third Parties
Cypherwave Technology may share your personal data with verified third-party service providers or partners for the following purposes:
Enable specific features or services you have requested
Fulfill legal obligations, respond to government or regulatory requests, or comply with court orders and legal investigations
Prevent fraud, detect suspicious activity, and carry out risk assessments
Work collaboratively with authorized business partners and institutional affiliates
Analyze system performance, monitor traffic, and improve website functionality
In the event of a business restructuring such as a merger, acquisition, or rebranding, your personal data may be transferred to the successor entity. In such a case, this Privacy Policy or an updated version will continue to govern the handling of your personal data.
3. Disclosure of Your Information
Other entities within the Cypherwave Technology corporate group, including for cross-border operational processing, where adequate protections are in place
Trusted third-party partners responsible for identity verification, service delivery, or regulatory compliance
Law enforcement agencies, regulatory authorities, or legal entities if required by law, legal proceedings, or to defend our legal rights and interests
Third-party service providers assisting us with platform security, technical infrastructure, analytics, or cloud hosting services
4. Cookies and Similar Technologies
Recognize your device and maintain session continuity
Remember your preferences and personalize your experience
Analyze traffic patterns and user behavior for performance improvements
You can control and manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features.
5. Your Rights
Request access to the personal information we hold about you
Correct or update inaccurate or outdated information
Request the deletion or anonymization of your data
Object to or request restrictions on how we process your data
Request data portability, allowing you to obtain and reuse your data across services
Withdraw your consent at any time where processing is based on consent
6. Legal Basis for Processing
We process your personal data only where we have a valid legal basis to do so. This may include:
Your consent, such as when you agree to receive marketing communications
Performance of a contract, including providing our services and managing your account
Our legitimate interests, such as improving and securing our services, provided your rights and freedoms are not overridden
Compliance with legal obligations, such as anti-money laundering and regulatory requirements
Protection of vital or public interests, including cooperation with law enforcement or authorities in emergency situations
7. Contacting Us
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Live chat on our website at https://cypherwavetechnolgy.com
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Email: [email protected]
